PickleBack is a small independent app. If you have a question, run into a bug, or need your data deleted, email us and we'll get back to you.
Send us an email at
picklebackapp@gmail.comNo. Your identity is your device keypair, stored in the iOS Keychain. If you lose your phone or delete the app, your identity cannot be recovered. This is a deliberate design decision to avoid the need for an account system. Your old match history remains on our servers but is inaccessible without the original private key.
Currently PickleBack does not have an escalation mechanism for disputed matches. The dispute record is logged and visible in both players' history. If you believe the dispute was in bad faith, you can resubmit the score — the other player will need to dispute it again. Future versions may add an escalation path.
There is no account in the traditional sense, but you can request full data deletion. Email us with your display name and we will remove all records associated with your public key from our relay server.
Email us with a description of what happened and which iPhone model and iOS version you're on. Screenshots are helpful.